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Times certainly have changed since H.D. Snell opened his first store in Sayre, Oklahoma, back in 1916. There are 50 stores now under three distinct brands: United Supermarkets, Market Street and Amigos United. Almost one million guests shop those stores every week in 30 cities all across west and north Texas.
And, while you'll notice some differences from one store to the next, one thing is always the same: United Supermarkets still embodies the philosophy of its founder - quality, value, guest service and community involvement. We believe our growth and success are tied to our unwavering commitment to service - to our guests, team members and communities.
The United "spirit" flourishes in the attitudes and enthusiasm of our over 10,000 team members, who keep alive H.D. Snell's principles of honest pricing, quality and freshness, outstanding selection, uncompromising integrity, unparalleled guest service and community involvement.
Ultimate Service
- Quality
- Relationships
- Hospitality
- Environment
- Joy
Superior Performance
- Hustle
- Teamwork
- Profitability
- Integrity
- Leadership
- Consistency
Positive Impact
- Responding Uniquely
- Creating Opportunity
- Making a Difference
- Respecting All
"I promise to greet, sell and serve every Guest to the best of my ability at all times regardless of my role."
It takes everyone being involved to make a community great, and with United team members, involvement truly is "from the Heart." UCrew, the company's award-winning community outreach program, organizes volunteer United team members to provide community service in every United neighborhood.
Each store's UCrew team conducts service activities each year. These activities can be in support of any local charity or church-affiliated organization. UCrew teams have been called upon for such activities as helping to build Habitat for Humanity houses, feeding the needy, working at charitable fundraising events, cleaning up neighborhoods and highways, and assisting local schools in many different ways.
Created by Co-President Matt Bumstead, the program has four major purposes:
- To provide team members with opportunities to get involved in and serve their local communities.
- To increase United Supermarkets' ability to give back to its communities.
- To provide team members with the opportunity to strengthen relationships with co-workers.
- To encourage and model service to the community.
You'll be quick to realize we're one family dedicated to our guests – and to each other. That's why when life's most challenging times strike, the United team works together to provide our family with help when it's needed most.
United We Care is a special emergency fund created to assist team members when unexpected serious events occur – such as sudden medical costs, accidents or traumatic events. When tragedy strikes, a board made up of team members decides the level of assistance someone may receive.
As a team member, when you voluntarily enroll in United We Care, you're donating one dollar per week out of your paycheck to our special team member assistance fund. That's only twenty pennies per day – an amount you will hardly miss but enough to make a huge difference in someone's life. The United family has started the fund with $50,000. With team member contributions, we'll help ensure the fund is here for today and tomorrow.
Get A Message From Our Guests!
Just wanted to tell you how grateful we are that your company allows early voting in your stores. It is so helpful to be able to make one stop, vote and shop for groceries after work. Thanks for all you do for the community.
Found everything I wanted--and more--as usual. Everything was great and when I got home there was a message from a store manager letting me know that the apples that I looked for a few days ago were in. Not many companies respond to their customers the way United does. Thanks again.
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We’re the Best!
United is named one of the “Best Companies to Work for in Texas” three consecutive years by Texas Monthly.
Get an Inclusive Environment!
At United Supermarkets, we strive to foster an inclusive culture — from the way we relate to each other as Team Members to the way we serve our Guests and communities. We respect and value the uniqueness of each person who enters our doors. Diversity is not merely a “program” we promote, but rather a core value we incorporate in every part of our business — from the people who make up our teams to the shopping experience we offer to our Guests.
Built to Serve
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