How do I sign up for the Free Gas and Groceries Program?
It’s easy! Sign up for our Rewards Program and you are automatically signed up to earn free gas and groceries. Download the “United Market” mobile app for iPhone or Android to sign up or sign up online at www.theunitedfamily.com or at an in-store kiosk. The Rewards Program is open to anyone who shops at participating Market Street, United Supermarkets, United Express, Amigos or Albertsons Market. Team Members are also eligible to participate in the program.
When can I start earning points?
You can start earning points the first time you use your Rewards account. Just provide your alternate ID or phone number to the cashier when checking out and start earning your points for any eligible purchases -- it's that simple.
How will I earn points?
Earn points just by shopping at participating stores and using your Rewards account. Earn one point for every one dollar spent on eligible purchases at participating locations.
What items qualify for earning points and what items don’t?
You will earn points on all in-store purchases except the following items:
- Store Gift cards
- Variable-load financial gift cards
- Federal, state, and local taxes
- Money orders and funds transfers
- Utility payments and comparable items and transactions
- Lottery tickets
- Returns, credits, and refunds
- Coupons, discounts, and other promotional offers
- Postage stamps
- Any other products sold at face value as a convenience for our guests
Why can I not earn points on certain items?
We cannot reward certain purchases such as beer, wine, or tobacco because of state law, so Rewards points cannot be used in connection with purchasing these products. Please note that United Supermarkets, LLC, reserves the right to exclude additional items at any time during the program. Points may be deducted for the equivalent amount of any returns or credits. Points are earned on out-of-pocket prescription costs only. Points are not applicable to prescription drugs paid for in whole or in part by any insurance plan, federal, or state government programs (e.g., Medicare, Medicaid).
How do I know how many points I have?
Every time you make a purchase with your Rewards account, simply check your receipt to see how many points you earned for that transaction. Your receipt will also show how many points you’ve accumulated to date. You can also check your points online, on the mobile app, or on the in-store kiosk.
How do I view my points online?
Log into your Rewards Account online and click on "Rewards Program.” You will see the points balance on the screen. You can also see your points balance at the bottom of your receipt.
Is there a limit to how many points I can earn?
There is no limit to the number of points you can earn.
Do points expire?
Points totaling less than 100 expire at the end of the calendar month in which they were earned. Redeemable Points earned during each month can be used through the end of the following calendar month (for example, Redeemable Points earned in January expire at the end of February).
Can I earn points at other locations?
You can earn points at any United Supermarkets, Market Street, Amigos, United Express and Albertsons Market locations. Albertsons Markets stores in Albuquerque, Los Lunas, Rio Rancho, Santa Fe and Taos, NM are not participating in Rewards at this time.
Can I share points with a friend?
At this time, points cannot be shared with other accounts.
Is there a limit to how many points I can redeem in one purchase?
There is no limit to the amount of redeemable points you can redeem for grocery rewards, as long as you have enough redeemable points for each discount. There is a limit of 1,000 points for a fuel discount in a single fuel purchase.
How do I choose between free gas or groceries?
If you have redeemable points available, simply make a fuel purchase and follow the prompt on the fuel pump to redeem your points. If you are redeeming points toward free or discounted grocery items, simply tell the cashier you would like to use your reward today and which item you are purchasing. It’s that easy!
How can I get a list of the items available for free or discounted groceries?
You can pick up a list of available items in your local store, on our website, or in the United Market App. Items are also marked at the shelf with a special tag identifying them as a Reward item.
How do I use my fuel discount at the pump?
If you are paying at the pump, you will need the fuel discount code printed on the bottom of your receipt. You can also find your fuel discount code in the United Market mobile app on the “My Account” page. Enter this code at the pump to redeem your fuel discount. At this time, your alternate ID or phone number cannot be used at the pump.
What if I don’t have my fuel discount code?
Your fuel discount code is available on the Mobile App at the bottom of the “My Account” page. Additionally, you can give the fuel attendant your alternate ID or phone number to print a receipt with your fuel discount code.
How do I choose how many points I use for a fuel discount?
Our fuel pumps make it easy for you to get the maximum discount. When you enter your fuel discount code and chose to use a discount, the maximum discount will apply based on your available points. For example, if you have 100 points, a 10¢/gallon discount will apply; If you have 200 points, a 20¢/gallon discount will apply. The discount will increase incrementally up to a maximum of 1,000 points for a $1.00 discount per gallon on one transaction of up to 25 gallons.
When do my Redeemable Points expire?
Redeemable Points earned during each month can be used through the end of the following calendar month (for example, Redeemable Points earned in January expire at the end of February)
A detail of Redeemable Points earned and expired can be found online, on the mobile app or on the in-store kiosk.
I prefer to use a card instead of using my phone number. Can I get a card for the Rewards Program?
Our Rewards Program does not require a card. It uses your phone number or alternate ID at checkout to reference your account. However, we understand that some people do prefer a card. To request a card, please contact email@example.com or call 1-877-848-6483.
Is there someone I can speak with if I have questions?
Sure, you can always stop by your nearest store and visit Guest Services. You can also contact our Rewards Guest Services line toll free at 1-877-848-6483.
Can I exit the program or stop communications?
Yes, you can do so at any time. If you decide to end your participation or want to stop receiving promotional communications, you can do one of the following:
- Update your profile online
- E-mail us at firstname.lastname@example.org,
- Contact Guest Services toll free at 1-877-848-6483, or
- Visit Guest Services at your local United Supermarkets, United Express, Market Street, Amigos, or Albertsons Market.
Do you share my personal information with anyone, including my transaction history?